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Last Updated: 2026-03-19

Privacy Policy of Paddy Power Philippines

Welcome to Paddy Power Philippines. We are committed to protecting the privacy of our players while providing the best online casino and sports betting PH experience. This policy explains how we handle your personal data when you use our platform and GCash payment services.

1. Introduction and Scope

This Privacy Policy describes how Paddy Power Philippines (referred to as "we", "us", or "our") collects, uses, and shares personal information of users who register and play on our platform. By accessing our services, you agree to the practices described herein to ensure a fair and secure sports betting environment.

2. Types of Personal Information Collected

We collect various types of data to provide a seamless gaming experience:

  • Registration Data: Name, date of birth, email address, and mobile number.
  • Payment Details: GCash account information and transaction history for secure deposits and withdrawals.
  • Gameplay Activity: Records of bets placed, games played, and win/loss statistics.
  • Technical Information: IP address, device type, browser information, and operating system details.

3. How Personal Information is Collected

Data is gathered through the following channels:

  • Direct Interaction: Information you provide when creating an account or contacting support.
  • Automated Technologies: Automatic tracking of your interactions with our website and mobile app.
  • Third-Party Sources: Verification data from KYC partners and secure payment gateways like GCash.

4. Purpose of Data Usage

Paddy Power Philippines utilizes your information for:

  • Service Delivery: Managing your account and processing GCash online betting transactions.
  • Personalization: Tailoring casino bonuses and sports odds to your preferences.
  • Fraud Prevention: Detecting and preventing money laundering or unauthorized access.
  • Compliance: Meeting legal and regulatory requirements for online gaming in the Philippines.

5. Data Sharing and Disclosure

We do not sell your data. However, we may share information with:

  • Payment Processors: To facilitate secure financial transactions via GCash.
  • Regulatory Bodies: When required by Philippine law or gaming authorities.
  • Verification Partners: To confirm your identity (KYC) and prevent underage gambling.
  • Technical Providers: Analytics and infrastructure partners who help maintain the platform.

Your data is protected by industry-leading 256-bit SSL encryption and enterprise-grade firewalls.

6. Data Security Measures

We implement rigorous security protocols to protect your information from unauthorized access, including SSL/TLS encryption for all data transfers, localized secure servers, and strict internal access controls. Regular security audits are conducted to ensure our best casino app remains a fortress for player data.

7. Cookies and Tracking

We use cookies to improve website functionality and user experience. Essential cookies are required for login and security, while performance cookies help us understand how players use our sports betting PH features. You can manage cookie settings through your browser, though some features may be limited.

8. Player Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to regulatory retention requirements).
  • Opt-out of marketing communications at any time.

9. Data Retention Policy

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, and regulatory obligations. Typically, account data is kept for the duration of your membership plus a statutory period required by Philippine gaming laws.

10. Age Restriction (18+)

Paddy Power Philippines maintains a strict 18+ policy (or higher if required by local jurisdiction). We do not knowingly collect data from minors. If we discover a minor has registered, the account will be terminated immediately and data deleted.

11. International Data Transfers

Your information may be processed on servers located outside the Philippines. We ensure all international transfers comply with data protection standards to keep your information secure regardless of location.

12. Contact Information

Have questions about your privacy? Our dedicated support team is available 24/7 to assist with your data inquiries.

Contact Privacy Officer

How do I update my personal info?

You can update your profile settings directly in the Paddy Power Philippines app or contact our live support for assistance with sensitive changes.

Is my GCash info safe?

Yes, all GCash transactions are encrypted and processed through secure, regulated financial gateways to ensure your funds and data are protected.