Privacy Policy

Last Updated: 2026-08-23

Privacy at a Glance

  • What we collect: Account details, identity verification, and transaction history.
  • Why we collect it: To process payments, prevent fraud, and comply with Philippine law.
  • Who sees it: Internal authorized staff and essential service partners.
  • Data retention: Kept for the account lifecycle and as required by law.
  • Control: You can request access or deletion via our support team.

1. Introduction and Scope

This Privacy Policy explains how we handle personal data for users of the paddy power platform in the Philippines. It covers all services provided directly through our website and applications.

This policy does not apply to third-party websites, external links, or services that you may visit after leaving our platform. We encourage you to review the privacy policies of any external site you encounter.

2. Personal Information We Collect

To provide a secure and fair gaming environment, we collect the following categories of data:

Account & Identity

Username, email, and date of birth to manage your account and ensure you meet age requirements.

Verification Documents

Official IDs and proof of address to verify your identity and prevent multi-accounting.

Payment Data

Payment method details required to process deposits and facilitate payouts.

Gaming Activity

Records of games played, wagers made, and transaction history for auditing and support.

Technical Data

IP addresses, browser type, and device identifiers to ensure site security and stability.

Communication

Records of your interactions with our support team to resolve queries and improve service.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information provided during registration, KYC verification, and support requests.
  • Automatically: Technical data collected through cookies and server logs while you navigate the site.
  • Service Partners: Information received from our partner payment providers and verification services.

4. Why We Use Data

Your data is used for legitimate business and legal purposes, including:

  • Account Management: Creating and maintaining your profile and securing your login.
  • Financial Transactions: Processing deposits, withdrawals, and managing bonuses.
  • Compliance: Verifying age and identity to meet gambling regulations in the Philippines.
  • Security: Monitoring for fraud, money laundering, and unauthorized account access.
  • Personalization: Improving your user experience based on your gaming preferences.
  • Marketing: Sending updates and promotions, but only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal information to third parties. We only share data with:

  • Essential Service Providers: Partner payment processors and KYC verification services.
  • Technical Partners: Cloud hosting and security providers that keep the platform operational.
  • Legal Authorities: When required by applicable laws or a valid court order in the Philippines.

6. How We Protect Data

We implement robust technical and organizational measures to safeguard your information:

  • Encryption: Data is encrypted during transmission using industry-standard protocols.
  • Access Control: Internal access to personal data is strictly restricted to authorized personnel on a need-to-know basis.
  • Isolation: Sensitive payment data is handled through isolated, secure payment gateways.
  • Monitoring: Continuous security monitoring to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance site functionality and security. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access & Correction: The right to request a copy of your data or correct inaccuracies.
  • Deletion & Portability: The right to request data erasure or the transfer of your data.
  • Objection & Withdrawal: The right to object to certain processing or withdraw your marketing consent.

To exercise these rights, please contact our support team via the channels available on this site. Please note that certain data must be retained even after account closure to comply with gambling and anti-money laundering regulations.

9. How Long We Retain Data

We store your personal data for the duration of your active account. Once an account is closed, we retain necessary information for the timeframe required by applicable law in the Philippines to meet legal, tax, and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, the account will be closed immediately and any funds will be handled according to our internal compliance rules. Parents or guardians who believe a minor is using the site should report this via our support page.

11. Cross-Border Transfers

Some of our technical and service providers operate outside the Philippines. When data is transferred across borders, we ensure that appropriate safeguards are in place to maintain the security and privacy of your information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date regularly to stay informed about how we handle your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us via the Support page. Our team is available to assist you through the official communication channels provided on that page.